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Strategic Approach

Responsible Gaming Framework

Our responsible gaming framework, which reflects the one adopted by the World Lottery Association, consists of activities that aim to ensure responsible and sustainable growth.

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We are internationally certified for the Responsible Gaming principles that we apply.

Recognizing our Responsible Gaming principles, two international associations rewarded us with the highest distinctions globally for our commitment in protecting consumers and ensuring a safe environment for our players. In particular the World Lottery Association (WLA) awarded us with the WLA Responsible Gaming Certificate Level 4, which is the highest level of Responsible Gaming Certifications globally, moving forward from the Level 3 certification we had been awarded in 2015. In addition, the European State Lotteries and Toto Association/ European Lotteries (EL) awarded us with the Statement of Alignment with the EL Responsible Gaming Standards for our true dedication to consistently build Responsible Gaming principles in our strategy and operation.

The certifications we received serve as a testament to the effectiveness of our Responsible Gaming programs and the benefit they bring to all our stakeholders towards safeguarding the joy of the game.



For people experiencing excessive gambling problems

Help line

1114

For people experiencing excessive gambling problems

Help line

1114

REGULATED BY GAMING COMMISSION (HGC). PARTICIPATIONS IN GAMBLING GAMES IS PERMITTED ONLY TO PERSONS 18 YEARS OF AGE OR OLDER. FREQUENT PARTICIPATION ENTAILS ADDICTION RISKS AND ASSET LOSS. HELPLINE: 1114