Strategic approach
OPAP as the leading gaming operator in Greece aims to create and offer to the players the best products, by adopting the highest standards of integrity and responsibility and at the same time producing value for its shareholders and the society in which it operates.
This means optimizing growth of the business by operating in an ethical, responsible, safe, and legal manner, through a model of sustainable development. The company understands that because of its potential social impact, responsible management of its business is inseparable from other business activities. We seek to make gaming and betting safer for all people. Therefore we undertake every effort to continuously support our customers in order to meet their needs in a responsible and transparent manner.
We are internationally certified for the Responsible Gaming principles that we apply
The above frame work was recognized and awarded by the World Lottery Association (WLA). OPAP S.A. and Hellenic Lotteries S.A. are the only Greek companies to be to have attained Level 3 certification – with Level 4 being the highest – confirming the commitment of the OPAP Group in protecting consumers, serving as a model organization in the games of chance industry in Greece.
The evaluation of each company's application for this certification is carried out by an independent team of experts and its acquisition shows how successful Responsible Gaming programs, applied are in practice to the benefit of all stakeholders and safeguard the fun in playing our games.