OPAP Group receives international certification for Responsible Gaming by World Lottery Association
Confirms the Groups commitment to responsible business operation
OPAP S.A. and Hellenic Lotteries S.A. where recently certified by the World Lottery Association (WLA) for the application in their daily operations of the principles of Responsible Gaming. They are the only Greek companies to have attained Level 3 certification – with Level 4 being the highest – confirming the commitment of the OPAP Group in protecting consumers, serving as a model organization in the games of chance industry in Greece.
The OPAP Group is rewarded by the WLA for its consistent planning and implementation of the principles of Responsible Gaming. With a view towards creating a safe environment for consumers, its employees and partners, the OPAP Group continues to voluntarily adopt rules and assume firm commitments, seeking to keep the joy of the game alive.
Actions include, inter alia, the proper informing and training of agents and all of the company’s employees, the necessary signing and advertising at agencies, providing informational material as well as providing support through the dedicated helpline 1114 of KETHEA ALFA.
OPAP S.A. President and CEO, Mr. Kamil Ziegler, stated: “We are really proud that the World Lottery Association has rewarded our strategy for Responsible Gaming. Our certification confirms that the values of accountability, integrity and innovation are part of our DNA and are reflected in our daily operations. Our aim is to continue even more strongly so that everyone can responsibly enjoy the game”.
The World Lottery Association is a member-based organization activating in the area of gaming and applying the highest standards of corporate responsibility within the principles of Responsible Gaming, focusing mainly on values as accountability, integrity, professionalism and innovation. The member companies of the organization, as OPAP and Hellenic Lotteries S.A. are invited to actively commit to these principles under the relevant certification received in 4 stages. The evaluation of each company's application for this certification is carried out by an independent team of experts and its acquisition shows how successful Responsible Gaming programs, applied are in practice to the benefit of all stakeholders.